FAQ

> adapter

> adventure & outdoor activities

> arrival / check in

> arrival / how to find us

> bar:  Brasserie 17

> bedding

> bicycle

> breakfast

> cancellations

> car park

> change a reservation

> children reduction

> city map

> common room / lounge

> departure / check out

> dormitories

> electricity

> fire

> groups

> internet

> late arrival

> laundry

> lockers

> luggage room

> membership

> money exchange / currency

> night live

> reception / arrival desk

> reservations

> restaurant

> shopping / souvenirs

> smoking

> stations: "Interlaken West" & "Interlaken Ost"

> telephone

> train connections (time table)

> wifi (free)

adapter

Adapter for electrical equipment can be obtained from the reception upon payment of a deposit.

adventure & outdoor activities

Interlaken is a paradise in summer and winter for all who enjoy adventure and outdoor activities.
In our hostel you will get all the information you will need and if you want to participate you can book any activity you like. We guarantee the best rates, including free shutle transport.

arrival / check in

You can check in any time you like from 6.30 am until 1.00 am.
During lunch and dinner time it might be possible, that we ask you must wait some minutes.
The rooms are ready from 3.00 pm on. When you arrive before 3.00 pm, you can leave your luggage in our luggage room. On Sundays our reception is closed from 11.30 am - 3.00 pm.
Train connections to Interlaken (time table): www.sbb.ch/en

arrival / how to find us

Please look at our side: how to find us

bar:  Brasserie 17

Our bar and restaurant, the Brasserie 17, offers you good food and fancy drinks for reasonable prices.From September to June we organize live concerts and many other parties and events.During the summer you can enjoy your food & drinks in our big garden terrace.
Brasserie 17 opening hours: daily from 8.30 am -0.30 am, on Sundays from 5.00 pm - 0.30 am.

bedding

All rooms & dormitories: full bedding (blanket, duvet & pillow case).
Single and double rooms are additionaly equiped with small towels

bicycle

If you travel by bicycle, you can store them on our private terrain or in our garage when it rains.
You can rent bikes at many locations in Interlaken.

breakfast

We serve a continental breakfast from 7.30 - 9.30 am. for CHF 8.00 per person.
Please pre-order you breakfast the previous night at our reception desk.
Our breakfast includes: swiss dark bread, butter, jam, honey, soft cheese, orange juice and coffee, tee or hot chocolate as much as you like.

cancellations

Once you made a reservation, you may change or cancel your reservation online without
any costs, with a personal reservationnumber, up to two days (4 pm) prior arrival.
>> cancel or change a booking

car park

You can park your car at our parking lot, without any charges.

change a reservation

Once you made a reservation, you may change your reservation online without
any costs, with a personal reservationnumber, up to two days (4 pm) prior arrival.
>> change a booking

children reduction

Children from 3 to 11 years get 20% reduction upon arrival.
Babies up to 2 years can sleep in the bed of the parents, without any costs.

city map

A map of Interlaken is available for free at ou reception.

common room / lounge

Our common room is open all day. Here you can store your luggage and eat your own food.

departure / check out

Check out time is 10 am. Please check out promptly, so we will have enough time to clean the rooms. You can store your luggage in our luggage room as long as you want, without extra costs.

dormitories

Our dormitories are rooms with bunk-beds for 6 or 8 persons.
All beds are equiped with a sheet, a pillow-case and a blanket.
All dorm rooms are equiped with lockers and a sink with cold and hot water.

electricity

electrical supply = 230 volts

fire

Our hostel has a newest fire alarm system corresponding to the latest security norms and directly linked to the local fire brigade. It is not allowed to smoke in ou multi bedded rooms.

groups

Please ask for our special rates for groups of 15 persons and more.
We can also help you to organize any activities or sightseeings in our region.
Please send us an e-mail.

internet

Free WIFI acces in each room and all common rooms.
We have a public internetpoint in our hostel. 10 min./CHF 2.00,  30 min. /CHF. 5.00

late arrival

It is possible for late arrivals to check in until 1.00 am. When you arrive later, please send us an e-mail or inform us by telephone: 0041 (0)33 8223 225.

laundry

There is a public laundry at 5 minutes walking distance from our hostel.

lockers

There are lockers in all the multi bedded rooms and dormitories and in our luggage room.
You can rent a padlock at our recepion desk.

luggage room

Here you can leave your luggage as long as you want. This is also the place to relax and enjoy your picnic. (in the winter this is also a Swiss bowling alley)

membership

We are an independent hostel. We do not ask for any membership.

money exchange / currency

We accept Swiss Francs only. You can change your Euros in our hostel against Swiss Francs.

night live

There is a lively party scene in Interlaken with many bars, restaurants, discos and night clubs.
A succesful evening starts at our own bar-restaurant, the Brasserie 17 with one of the 6 different beers on tap.

reception / arrival desk

Our reception and bookig desk is in the restaurant, at the bar.
Opening hours: 6.30 am - 01.00 am. Here you can also book all outdoor activities.
On Sundays our reception is closed from 11.30 am - 3.00 pm.

reservations

You can book through our secure online booking system:
>> online booking request

restaurant

Our restaurant, the Brasserie 17, offers good food and fancy drinks for very reasonable prices. During the summer you can enjoy our food & drinks in our big garden terrace.
Restaurant & Bar opening hours: daily from 8.30 am -0.30 am, on Sundays from 5.00 pm - 0.30 am.
Kitchen opening hours: from 11.30 am - 1.30 pm and from 6.00 - 9.30 pm

shopping / souvenirs

There are many souvenir shops right around the corner of the Happy Inn Lodge, in the centre of Interlaken. There are several supermarkets within 5 minutes walking distance.

smoking

Smoking is forbidden in the muli bedded rooms and dormitories.
In the private double rooms smoking is allowed (though we ask you not to smoke).

stations: "Interlaken West" & "Interlaken Ost"

The Happy Inn is at just 5 minutes walking distance from Interlaken West Station and at 20 minutes walking distance from Interlaken Ost Station. From the east station, you can also take a bus:
 >>more information
Train connections to Interlaken (time table): www.sbb.ch/en

telephone

There is a public phone on the ground floor, in the hall. To use the phone you must use your credit card or a phone card, that you can buy at our reception desk.

train connections (time table)

Train connections to Interlaken:
www.sbb.ch/en (time table of Swiss Federal Railways)

wifi (free)

Free WIFI acces in each room and all common rooms.